Searching for "customer service"
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Chinese B2C e-commerce platform operator and retail infrastructure service provider JD.com (Nasdaq: JD; 9618.HK) announced today that transaction volume on the platform during the company's 618 Grand Promotion anniversary sale (held June 1-18) exceeded RMB 269.2 bln, up 33.6% YoY. Read More
Chinese B2C e-commerce platform JD.com (Nasdaq: JD) recorded total transaction volume of RMB 204.4 bln across the 11-day (November 1-11) Singles Day sales event, up 27.9% YoY, reports the company on its website today. Read More
Suzhou-based smart customer service system developer Yinengtong Information Technology (Kavenir) recently completed RMB 8-digit Series A funding. Read More
Beijing-based customer relationship management (CRM) Software as a Service (SaaS) provider Wofeng Shidai Data Technology (Udesk) recently announced the completion of RMB 300 mln in Series C funding led by Tiger Global Management, with participation from DCM Ventures and Legend Capital. Read More
Shanghai-based Chedong Information Technology, operator of apparel inventory distribution app Akuncun, recently announced completion of RMB 580 mln in Series B funding led by Legend Capital with participation by Eastern Bell Venture Capital and Xiamen-based C&D Corporation. Read More
Chinese internet conglomerate Baidu (Nasdaq: BIDU) and toll highway construction, operation, and management firm Shenzhen Expressway (600548.SH) recently formed a partnership agreement centered on smart transportation, smart environmental protection, and information service upgrades. Read More
Chinese technology-focused venture capital firm Sinovation Ventures recently announced that it has formed a new AI solutions firm called Chuangxin Qizhi Technology, which will focus on applying AI technologies in new retail, manufacturing, and insurance industry scenarios under a "technology products + industry scenarios" dual-driver model. Read More
Ma Yuchi, founder of Beijing-based artificial intelligence interactive systems developer Tricorn Technology (Trio.ai), recently announced that the company has completed RMB 110 mln in Series B funding from investors including Taiwanese electronics manufacturer Foxconn (2038.HK; 2354.TW), Beijing-based Hanfor Capital Management, China Minsheng Investment, and Guangju Technology Ventures (Xiamen Torch Group). Read More
Telecom operator China Unicom (NYSE: CHU; 0762.HK; 600050.SH) and Chinese consumer electronics and home appliance retailer Suning.com Co., Ltd. (002024.SZ) have signed a strategic partnership agreement focused on promoting smart store upgrades for China Unicom offline service centers, as well as developing big data applications. Read More
Chinese internet conglomerate Tencent (0700.HK), in concert with more than ten Chinese government and commercial organizations including the Guangzhou Public Security Bureau's Nansha district office and China Construction Bank, recently formed a new "Weijing Yun Lianmeng" ("WeChat-Police Cloud Alliance") in Guangzhou to develop a national WeChat-based identity card system called "Wang Zheng" (literally "Network ID"). Read More